I am concerned about leaving a halter on my horse overnight.
We recognize some equestrians may have apprehension leaving a halter on a horse overnight or for an extended period of time, especially when they are unsupervised. For this reason, NIGHTWATCH® halters have been specifically designed to have multiple breakaway points because we want to do everything within reason to reduce the likelihood of causing harm. Due to the low break-point of all-natural leather vs nylon, we DO NOT RECOMMEND
using any NIGHTWATCH® crown in conjunction with a nylon halter.
Is NIGHTWATCH® safe?
NIGHTWATCH® is safe and complies with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. NIGHTWATCH® further ensures compliance with Industry Canada (IC) license-exempt RSS standards, PTCRB/CTIA certification standards, and IEC (International Electrotechnical Commission) 60950 product safety standards. NIGHTWATCH® was developed under the expert guidance of veterinarians and has been tested on many horses of various breeds and sizes across the United States.
Do I need WiFi in my barn for NIGHTWATCH® to work?
Although your NIGHTWATCH® device has the ability to connect and transmit data over both WiFi and cellular (3G) networks, you do not need WiFi in your barn for NIGHTWATCH® to work. However, you will need to periodically connect your device to a local WiFi network while charging for firmware updates; the same process you likely do for your smart phone.
I live in an area with low cellular signal. Will NIGHTWATCH® still work
There may be some areas in the US and Canada with limited cellular (3G) coverage. However, unlike voice transmission, NIGHTWATCH® requires only minimal cellular signal for transmission of data when not connected to a WiFi network. For areas with insufficient 3G/GSM cellular data coverage (eg, AT&T, T-Mobile, and regional providers), we recommend you have NIGHTWATCH® connected to a WiFi network at all times as well as consider a wireless repeater/amplifier. NOTE:
You will need to periodically connect your NIGHTWATCH® device to a local WiFi network while charging for firmware updates; the same process you likely do for your smart phone.
How does NIGHTWATCH® learn my horse?
Every horse is different, which is why NIGHTWATCH® leverages artificial intelligence/machine learning to learn your horse's unique physiology, to adapt to them over time, and to identify novel events that may be indicative of danger/distress and warrant the attention of a caretaker. The longer your horse wears their NIGHTWATCH® device, the more refined and precise their personal distress algorithm will become.
How does NIGHTWATCH® notify a caretaker?
When distress is detected, NIGHTWATCH® will alert you and up to 4 others via text, call, and email simultaneously as a broadcast until the alert notification is acknowledged. A status LED on the ID plate of each NIGHTWATCH® halter further offers a visual indicator of your horse’s relative distress. Just look for the green light for reassurance your horse is happy and within their normal/non-distress state.
How is NIGHTWATCH® powered?
NIGHTWATCH® is powered by three rechargeable lithium-polymer (LiPo) batteries, which are not the same as lithium-ion batteries. By comparison LiPo batteries are thinner, more lightweight, and safer than lithium-ion batteries, but they do cost more to manufacture and do not have the same energy density.
How often do I have to recharge my NIGHTWATCH® halter?
With normal use, NIGHTWATCH® will need to be recharged daily. Each charge cycle is estimated to be 3-4 hours. To conserve the battery, the device will automatically go into a “sleep” mode when it is not being worn by your horse. Each NIGHTWATCH® halter has a magnetic charging port and comes with a UL-certified charging cable with USB wall adapter.
How can I view my horse’s data?
You can view real-time insight and historical information on your horse on after logging into your account at smarthalter.com
from any smartphone, tablet, or computer to view the state of the device and horse at any time.
How do I know NIGHTWATCH® is working?
A status LED on your NIGHTWATCH® halter displays the operational and battery state of the device. You can also log into your account at smarthalter.com
from any smartphone, tablet, or computer to view the state of the device and/or horse at any time.
Can I use the same NIGHTWATCH® halter on multiple horses?
No, you cannot use the same NIGHTWATCH® halter on multiple horses at the same time because each NIGHTWATCH® smart device is adaptive and designed to conform to one particular horse over time. To maximize precision and benefit, proprietary distress algorithms are continuously being updated as each NIGHTWATCH® halter learns your horse’s unique biometric and behavioral parameters.
Can I transfer my NIGHTWATCH® halter to a different horse?
Yes, you can transfer your NIGHTWATCH® halter to a different horse at any time by calling Customer Care to reset your device. Once reset, you will no longer have access to data on original horse.
Does my NIGHTWATCH® halter require any special care?
NIGHTWATCH® is durable, but does contain sensitive electronic components so appropriate care should be given to ensure longevity and proper functionality. Although all embedded technology is enclosed within a flexible, water- and dust-resistant enclosure, excessive water exposure and submersion should be avoided. Each halter is constructed using all-natural English Bridle leather from Wickett & Craig
that has been hand-selected by Freedman’s
. English Bridle is a traditional leather (cow hide) used in a variety of applications, from classic equestrian tack to high-end leather goods. Drum dyed and hot stuffed, English Bridle is smooth, flexible yet durable.